System Announcements

Your go-to software solutions provider for cost-effective and efficient solutions across various key industries in Africa, Middle East, and other region markets.

icon_widget_image Monday-Friday: 9am to 5pm icon_widget_image Abbey House, 282 Farnborough Rd, Hampshire, GU14 7NA, UK, USA +44 (0)1276 402325 icon_widget_image sales@talk-tec.co.uk info@talk-tec.co.uk
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CORE SERVICES

Talk Services

Talk Services offers an array of unique professional services for your company. We offer a 360° tailored solutions menu which you can choose from to suit your requirements.

Whether it’s the full service starting with the survey of your site right through to a post-installation rolling maintenance contract or just one of the many other services we offer like training or design, we can tailor our offering to you.

Explore the features

What we offer

DESIGN

A range of services offered including:

  • Surveying
  • Designing
  • Consultancy
  • Inspection Reporting

INSTALLATION

A range of services offered including:

  • Project management
  • Replacement of old product with new
  • Rollout plans
  • Integration and middleware software within existing systems

SPARES

A range of services offered including:

Stock Maintenance

  • Unit maintenance
  • Faulty unit measurements
  • Back unit availability

Local Support

  • In-country parts availability
  • Parts repaired in-country
  • Back unit availability

Spare Parts on-site

TRAINING

A range of services offered including:

  • Training seminars
  • On-site / Off-site training
  • Product development
  • Document preparation

SUPPORT

A range of services offered including:

  • Engineer support
  • On-site support
  • Phone support / Remote support
  • Business WhatsApp support

MAINTENANCE

A range of services offered including:

Rolling Maintenance Contracts

Service Level Agreements

  • Resident engineer
  • Premium service contracts
  • Standard service contracts
  • Remote support contracts
Live monitoring

Dashboard Access

At Talk Services, we strive to give our customers a unique experience, one which will help their company to be as efficient as possible and to ultimately save you time and money. Left you can see an example of a dashboard report you will receive if you choose a maintenance contract with us.

This service is unique to Talk Services and gives a breakdown of how your equipment has performed over the course of the year. It will let you know any issues discovered with your equipment, the cause of them and how we fixed them. This is a great tool to be able to identify issues within the business and allows you to avoid them in the future.

Monitoring Performance

Service Success

100

Retention

Of units remaining on site after installation.
*applies to VMTs since 2016

48 48

Countries

Covered globally.

27 27

Rollouts

Major project rollouts delivered
*Jan to Dec 2022

COVERAGE

Engineering Resources

Our company maintains a strong global network of engineering resources in Africa, Saudi Arabia, UAE, Pakistan and India, enabling us to leverage diverse talent and expertise.

This presence ensures a deep understanding of local dynamics and market nuances, allowing us to offer seamless solutions that cater to our clients' diverse needs while emphasizing innovation and efficiency.

Testimonials

Clients

Talk Technology have demonstrated competence in the distribution of Print and Scan Products in the East African market for many years. They are our go-to distributor for such products!

Account Manager, Sybyl Uganda

Talk Technology have supported our business in our time of need. Their training programs over the years have also enabled our engineers to serve the market more efficiently.

CEO, Rick Office, Kenya

Talk Technology has been a very important distribution partner to us in the last couple of years. Their flexibility in logistics management has allowed us to serve our Ethiopian Customers better!

Sales Account Manager, Financial Services Sector, Moti Engineering, Ethiopia

Talk Technology is a very important distributor to us. They not only supply us world class print and scan products, but provide value added services such as product technical training and certification programs.

Senior Technical Engineer, Next Technologies, Kenya

We don’t have a long standing relationship with Talk Technology. However, from the business we have done together in the last 2 years, we can see a successful long term partnership sprouting to greater heights.

Necor, Zambia

We’ve had a great working relationship with Talk Technology for many years. They are more like close business partners to us!

CEO, Metro-Sol, Zimbabwe

Talk Technology response time is amazing! Quotes are sent promptly and with accuracy

CEO, Tim Tem Technologies, Zimbabwe

Talk Technology’s retail solutions have reinvigorated our stores, their efficiency and reliability has enabled us to save time on the shop floor, keeping our customers happy and has lowered our overall costs. Exceptional job by Talk Technology from start to finish in supporting us with this project.

Head of IT, Justrite Superstores, Nigeria

When it comes to our printing needs, we deal with high demand and quick turnarounds, Talk Technology have delivered time and time again, making sure we have the best solution in a timely manner. Exceptional customer service as always.

Head of ICT, NECO, Nigeria

When it comes to IT solutions, we wouldn’t go anywhere else. Talk Technology bring that extra special something which stands them head and shoulders above the rest. Our partnership with Talk Technology helps us to deliver exceptional service to our customers.

Project Manager, Abinso Global Technologies, Nigeria

Customers

Clients
INFORMATION PACK

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    with us today

    If you have any specific questions about any of our services please call us on +44 (0)1276 402325 or email us on sales@talk-tec.co.uk